SESTRA: Secure Exchange and Support Through Responsive Assistance

Introduction

The SESTRA project is a digital solution aimed at improving the safety, well-being, and professionalization of sex workers in the Balkans. The application allows for anonymous sharing of experiences, quick identification of potentially problematic and positive calls, and provides tools for education and self-help.

Categorization of Unknown Calls

Negative categorizations:

- Unresponsive or unreliable callers

- Callers with violent or deviant behavior

- Callers who harass or cause discomfort

- Callers who waste time

Positive categorizations:

- Reliable and respectful callers who consistently adhere to agreements

- Callers recommended by other workers based on positive experiences

- Callers who demonstrate a high level of professionalism and integrity

Key Features of Version 2

Integration with Emergency Assistance

Built-in functionality for quick access to local emergency services, allowing sex workers to take immediate action in dangerous situations.

Educational Content and Resources

An extensive database of educational content covering rights, health, and safety, providing users with knowledge for self-help and advocacy.

Anonymous Incident Reporting

The ability to anonymously report unwanted experiences, which strengthens the security network and supports statistical analysis and policy improvement.

Transparency and Responsiveness of User Support

Establishment of responsive user support for quick problem-solving, reducing potential frustration among users.

Multilingual Support

Support for multiple languages, enabling wider accessibility and use of the application.

Regular Testing and Upgrades

Ensuring the latest security standards and functionalities through regular upgrades based on user feedback. The application will also allow workers to be informed about free testing across the Balkans, increasing access to health services.

Promotion and Awareness

Awareness and promotion campaigns for the application will be carried out by organizations like Dobra Družba and other regional organizations. These activities aim to destigmatize sex work and increase public awareness.

Goals and Expected Impacts

The SESTRA project aims to establish a safe, supportive, and professional environment for sex workers, with the help of technological tools that enable:

- Greater Safety: Immediate identification and notification of potential risks.

- Improved Well-being: Access to educational resources and emergency assistance.

- Higher Quality Work: Effective contact management and avoidance of problematic situations.

The SESTRA project also contributes to greater social and legal protection for sex workers, which allows for better understanding and acceptance of this community in society.